How to Choose a Moving Company: Key Factors to Consider

Jan 24, 2026By Muscles Moving
Muscles Moving

Understanding Your Needs

Choosing the right moving company starts with understanding your specific needs. Are you moving locally or long-distance? Do you have special items like pianos or artwork that need extra care? Knowing these details will help you narrow down your options and find a company that can meet your requirements.

moving truck

Research and Recommendations

Begin your search by asking friends, family, or colleagues for recommendations. Personal experiences can provide valuable insights into a company's reliability and professionalism. Additionally, online reviews can offer a broader perspective on customer satisfaction.

Licensing and Insurance

Ensure the moving company is properly licensed and insured. This is crucial for protecting your belongings during the move. In the United States, interstate movers must be registered with the Federal Motor Carrier Safety Administration (FMCSA). Verify their license number on the FMCSA website.

license document

Types of Insurance Coverage

Moving companies typically offer different types of insurance, such as full value protection and released value protection. Full value protection provides comprehensive coverage, while released value protection offers minimal coverage at no additional cost. Make sure to understand these options before making a decision.

Compare Estimates

Request estimates from at least three moving companies to compare prices and services. Be wary of quotes that are significantly lower than others, as they might indicate hidden fees or subpar services. A reputable company will provide a detailed, written estimate based on an in-home inspection.

Understanding the Quote

Ensure the estimate includes everything you discussed, such as packing services, loading and unloading, and any special requirements. This will prevent unexpected costs on moving day.

calculator and paperwork

Check for Additional Services

Some moving companies offer additional services like packing, unpacking, and storage. If you need these services, inquire about the costs and availability. Often, bundling services can save you time and money.

Evaluate Customer Service

Good customer service can make a significant difference in your moving experience. Pay attention to how responsive and helpful the company is during your initial interactions. A company that values its customers will prioritize clear communication and timely responses.

Read the Contract Carefully

Before signing any contract, read it thoroughly. Ensure that all agreed-upon terms and conditions are clearly stated. If something seems unclear, ask for clarification. It's better to address any concerns before the move than to face issues afterward.

contract signing

Trust Your Instincts

Finally, trust your instincts. If something feels off about a moving company, it's okay to walk away and consider other options. Your peace of mind is important, and choosing a company you feel confident in will make your moving experience much smoother.